Privacy policy

This Privacy Policy applies to Fitness Systems United Pty Ltd and to all its business activities to the extent they affect or involve the collection, use, disclosure and handling of personal information.

YOUR PRIVACY AND SECURITY ARE IMPORTANT TO US. PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE WILL USE AND PROTECT THE PERSONAL INFORMATION YOU PROVIDE US. It is Fitness Systems United Pty Ltd’s policy to comply with the requirements of the Privacy Act 1988 and the National Privacy Principals contained in that Act in all activities of Fitness Systems United Pty Ltd involving the collection, use, disclosure and handling of personal information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

In this Privacy Statement, personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion (source: Privacy Act 1988).

We do reserve the right to make changes to this Privacy Policy from time to time, so please check back periodically.

Collection of information

Fitness Systems United Pty Ltd will only collect personal information to use it when it is necessary for its activities. Personal information will be collected by lawful and fair means and not in an unreasonably intrusive way. The types of personal information collected include your name, address, email address, phone number, mailing and/or billing addresses and credit/debit card information for the purpose of fulfilling orders.

Information will be collected about an individual from the individual in question. When this is not the case, reasonable steps will be taken to ensure the individual has been made aware of the matters listed above.

Use of information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to improve the design of our website and products and to share with our consultants and advertisers. This information only for statistical purposes and does not track individual users use other than as needed to ensure the security of the site. For example, we may tell an advertiser that certain number of individuals visited a particular area on our website. Or, for example, we might share non-identifying and aggregate information with a service that will help us improve our website.

Disclosure of information

We will not sell or rent your personal information to any third party. From time to time, however, unless we have stated otherwise, we may provide certain information to selected business partners in order to effectively provide the product or service requested. In addition, we may retain the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, handle order processing or perform other services for us. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of Fitness Systems United Pty Ltd.

Please note that in certain instances, it may be necessary for us to disclose your personal information to government officials or otherwise as required by our legal obligations.

Data security

Fitness Systems United Pty Ltd will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification, or disclosure. Fitness Systems United Pty Ltd will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed under National Privacy Principal 2.

Anonymity

Wherever it is lawful and practicable, individuals have the option of not identifying themselves when entering transactions with an organisation.

Cookies

We make use of “cookies” to make our website perform better. A “cookie” is a feature built into your browser that assigns you a “user ID”. Cookies are used to follow the pattern of movements of web users. Cookies let us know which pages on our website are visited, in what order and how often. By themselves, cookies can’t be used to discover your identity – they merely identify your computer to our servers when you visit us. Cookies only provide us aggregate statistical data and are not used to record any personal information such as your name, address or e-mail address. If you are unhappy about having a cookie assigned to you, you can set your browser to refuse cookies. This action however, will stop you from being able to shop online with Fitness Systems United Pty Ltd.

Web Site Traffic

We may track domain names, IP addresses, e-mail addresses, and browser types from people who visit our Website, but this information is not correlated with any personal information.

Mobile Terms of Service

The BAHE Yoga AU mobile message service (the "Service") is operated by BAHE Yoga AU (“BAHE Yoga AU”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to BAHE Yoga AU’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of BAHE Yoga AU through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with BAHE Yoga AU. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to BAHE or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other BAHE Yoga AU mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to BAHE or email hello@bahe.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Contact us

If you would like to access, correct, amend or delete any personal information we have about you or register a complaint, please contact us by email at: hello@bahe.com.au

In order to protect your Personal Information, we may require identification from you before releasing the requested information.